If you operate an in-house service centre, this has one big disadvantage: you have to design it with a lot of staff to cope with the peak load.
Specialised service providers like AP Dialog, on the other hand, operate several services. This means that AP Dialog can permanently assign a core team to a service and also define an overflow.
This means that you need fewer employees during normal working hours and thus save money. In addition, you are much more flexible.
No matter what challenges you face or what needs you have - we are there for you!
Just write to us or call us: in Switzerland on 056 544 44 44, in Austria on 01 21113-0
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